The Lessor, IHI EXCLUSIVE SERVICES LTD (IHI), hereby rents to the Customer and Customer hires the motor vehicle subject to all terms & conditions of this agreement.

  1. Any dispute concerning the interpretation of the terms, exceptions or conditions of the rental agreement shall be resolved in accordance with the laws and jurisdiction of London, England, United Kingdom.
    1. In these terms and conditions:
      • ‘IHI’ are the lessor and ‘you’ are either the company or person referred to as the Customer in the lease agreement.
      • ‘Vehicle’ means the vehicle detailed in the lease agreement.
      • ‘Lease agreement’ means the lease agreement signed by you which incorporates these terms and conditions and is subject to the terms of the insurance policy.
    2. You shall be bound by the following terms and conditions which will incorporate the details in the lease agreement.
    3. All current tariff, rates and insurance policies referred to in the lease agreement may be inspected at our offices.
  2. If you have indicated in the lease agreement that you want us to provide insurance cover for the vehicle and/or additional insurance then the following terms will apply:
    1. The lease agreement is subject to, and includes, all the terms of our insurance policies.
    2. The vehicle may only be driven by the following people:
      • You personally.
      • The person who signed the lease agreement on your behalf if you are a company.
      • Any additional driver authorised by us if that person has completed an insurance proposal form and we have accepted it.
    3. Our insurance will not give you complete cover. The amount for which you are not covered is called the insurance excess. This amount will be charged by the company for each and every incident in which the vehicle is damaged, or a claim is made by a third party against the company or its insurers. You may be able to reduce that by paying an additional charge, a waiver, the rental agreement shows whether you have accepted or refused the option (if available) to pay the additional waiver charge, and the excess for which you are not covered.
  3. You may also have the ability to take out additional insurance, this will be indicated in the lease agreement showing the further charges incurred.
  4. If you or anyone on your behalf deliberately causes damage to or loss of the vehicle, then you will have to pay the cost of repair or replacement of the vehicle, even though it was insured at the time.
  5. If you have indicated in the rental agreement that you want to provide your own insurance, otherwise referred to as Client’s Own Insurance (COI), for the vehicle then the following terms will apply:
    1. It is your responsibility to insure the vehicle from the moment you take it until the time that it is returned to us. You must insure it to its full value, against loss or damage (including windscreen damage) by accident, fire or theft, under a comprehensive insurance policy with a reputable insurance company. You must supply us with full details in writing, and you must tell the insurance company to note our interest in the policy.
    2. You hereby authorise your insurer to communicate directly with us and give us any information we require. You also authorise us to take over any claim which you may have which relates to the vehicle, and to negotiate and settle that directly with your insurer.
    3. You must not use or permit the vehicle to be used in breach of the insurance policy. If any money is paid out under the policy which relates to the vehicle then you must ensure that the money is paid directly to us.
    4. If you do not insure the vehicle comprehensively, and we suffer loss as a result, you must compensate us for that loss.
    5. If for any reason the amount which we receive from the insurance company is less than the loss that we suffer you must pay us the difference.
  6. Any person signing this agreement on behalf of a company must be authorised to do so, and if not so authorised will be personally liable to pay all sums due under this agreement to the extent that the company fails to pay them.
  7. The maximum period for which you are allowed to keep the vehicle under the rental agreement is from the ‘date out’ until the date ‘due in’ referred to in the rental agreement. However:
    1. We are entitled to terminate this agreement if you break any of its terms, and you must then return the vehicle immediately.
    2. We are entitled to call for the return of the vehicle earlier than the date ‘due in’ shown on the lease agreement, even if you have not broken any of the terms of the rental agreement, but we must then provide you with a comparable vehicle.
    3. If we are unable to provide you with a comparable vehicle, we shall refund any amounts paid for the lease for which the vehicle has not been utilized and a portion of any down payment equivalent to the period the vehicle has not been utilized. To avoid any misunderstanding, you shall not receive a complete refund for any deposit or any lease payments, and the security deposit shall only be returned after deducting any damages, fees and or penalties as per clause 14 below if any.
  8. If you keep the vehicle beyond the date and time ‘due in’ (or after we have required its return, as above) then:
    1. Pay in addition to any claim for compensation which we may bring, you will also have to pay charges in accordance with our current tariff which may from time to time be amended without the need to provide you with prior notice.
    2. Pay a 25% premium on the standard lease rate of the vehicle.
    3. Reimburse IHI for any third-party cost for repossessing the vehicle, plus a 15% administration charge.
  9. We are not liable to you for any loss of or damage to any property which is carried in the vehicle, and we do not accept responsibility for any property which you leave in the vehicle when you return it. If any third party brings a claim against us for property which is carried or left in the vehicle, you must indemnify us for that claim and for any legal expenses we incur included legal fees and court fees that may arise due to such a claim.
  10. The vehicle must:
    1. Not be taken outside England, Wales, Scotland, Northern Ireland or any British Isle on which the hiring commenced, without our prior written permission by a director of IHI.
    2. Not be used other than on a public highway or a suitably paved area which is designed to carry motor vehicles.
    3. Not be used to propel or tow any other vehicle or trailer.
    4. Not be used to carry passengers for hire and reward or for any driving tuition, unless you obtain our prior written permission and you must provide your own insurance under clause 3.
    5. Not be used for any unlawful purpose, or for racing, pace making, competitions or speed testing, nor must it be used in any unlawful manner.
    6. Not be used in such a manner that it is overloaded (whether in total or in respect of any axle or any other part) or is carrying more passengers or goods than it was designed to carry or may lawfully carry.
    7. Not be used in such a way as to make the insurance on the vehicle invalid.
    8. Not be used in breach of the road traffic legislation or the construction and use regulations.
    9. Not be used by any person who is not licensed and insured for it.
    10. Not be used by any person who is under the influence of alcohol or drugs.
    11. Not be used in the event of any mechanical, electrical or structural failure or damage, if further damage would be caused as a result.
    12. Not be altered or added to in any way whatsoever.
  11. If you break any of the terms listed in the lease agreement or the terms & conditions listed in this document or any amendments to these two documents, then IHI shall have the right to recall the vehicle and retain any deposit and or payments made in relation to the vehicle. IHI shall retain the right for compensation for any further damages as listed in clause 15 below.
  12. You are not allowed to carry out any repairs (or let anyone else do so) if the cost of those repairs is more than £25, unless you get our written permission first. If we do authorise any repairs, then it is up to the discretion of IHI Director(s) to refund the cost of any such repairs.
  13. If you break any of the terms of the rental agreement including the terms & conditions, we are entitled to treat the rental agreement as terminated and to repossess the vehicle. You hereby authorise us to enter on your property to do so if necessary.
  14. You are liable for certain charges as if you were the owner of the vehicle. Those charges are:
    1. Any fixed penalty offence committed in respect of that vehicle under part iii of the road traPic oPenders act 1988 or the road traffic act 1991, as amended, replaced or extended by any subsequent legislation or orders and any such offence committed under the equivalent legislation applicable to Scotland, Northern Ireland or any British Isle upon which the vehicle is being used.
    2. any excess charge which may be incurred in respect of that vehicle in pursuance of an order under section 45 and 46 of the road traffic regulation act 1984, or the road traffic act 1991 as amended, replaced or extended by any subsequent legislation or orders and under the equivalent legislation applicable to Scotland, Northern Ireland or other British isle.
    3. any financial penalty or charge which may be demanded by a third party as a result of the vehicle having been parked or left upon land which is not a public road.
    4. any congestion charges and related penalty charge.
    5. any charges or penalties incurred on the vehicle while it is in your possession whether from a local or foreign government.
    6. A £25+VAT administration charge shall be added to each ticket and or oPence processed by IHI on your behalf.
  15. You must:
    1. pay the hiring charges published in our current tariff unless different charges have been agreed between us in writing.
    2. ensure that the vehicle is returned with the same amount of fuel or more than when it was received by you. In case the fuel level is more than the amount indicated in the agreement when you received it, then IHI shall not compensate you for the difference. In case the fuel level is less than the fuel level indicated in the agreement when you received the vehicle, then you shall pay £150 (One Hundred & Fifty British Pounds) as a fuel charge,
    3. pay for any accessories, tyres, tools or equipment which are lost, stolen or damaged, plus a 15% administration charge.
    4. pay our costs of recovering the vehicle in the event that you fail to return it to us as required by clause 15 (j) below.
    5. pay any penalties, fines and court costs incurred in the use of the vehicle before it is returned to us.
    6. safeguard our interests in the event of any accident involving the vehicle, by obtaining the names and addresses of all relevant drivers and witnesses, details including registration numbers of any other vehicles involved, securing the vehicle and, where appropriate, notifying the police. It is important that you DO NOT ADMIT FAULT for the accident before contacting us and receiving our approval.
    7. ensure that the correct tyre pressures, engine oil level, battery fluid level, screen wash level, coolant level and automatic transmission oil level (where fitted) are maintained throughout the period of lease.
    8. ensure that the vehicle is always locked when unattended and take all reasonable steps to prevent loss of or damage to the vehicle, or its tyres, tools, accessories, equipment or contents.
    9. inform us immediately if the vehicle is damaged, lost or stolen, or develops any fault or requires any servicing, and allow us to carry out essential repairs or servicing.
    10. return the vehicle (together with all its accessories, tyres, tools and equipment) to our representative at the place where it was leased (unless a different place is specified in the lease agreement) during our business hours, at or before the date ‘due in’ shown on the lease agreement or earlier if we require it. The vehicle must, when you return it, be in the same condition as when you leased it (fair wear and tear excepted) and must be clean and tidy (normal traffic grime excepted).
  16. You herby authorise IHI to withdraw any amounts related to the lease of the vehicle from any deposit provided at the time of lease or credit card or debit card provided at the time of the lease. IHI may use any other credit card or debit card you have provided IHI in the past or may provide IHI after signing this agreement.
  17. If any provision of this agreement shall be held to be invalid, illegal or unenforceable, it shall be deemed severable from, and shall not effect, the remaining provisions of this agreement.
  18. Each party will comply in all respects with the Bribery Act 2010. In particular, each party will maintain adequate procedures designed to prevent bribery.
  19. This agreement shall be governed by and construed in accordance with English law and each party agrees to submit to the exclusive jurisdiction of the English Courts.
  20. The Office of Fair Trading, is the supervisory authority under the Consumer Credit Act 1974.